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5 Best Email and SMS Platforms for Small Business in 2022

by gunisms

After all, texting saves time. Time is money in the fast-paced world of today. With the finest SMS applications for small businesses, you can get started with client interaction and sales while saving time and money. SMS is great for quick check-ins and confirmations, but it’s not the ideal way to build a human rapport with your customers. 

The best way to make sure that your customers get order confirmations, booking reminders, specials, and other important information is through SMS Gateway services. Delivering personalized messages to customers and scheduling messages based on a calendar, marketing list, or other linked applications are both possible with SMS marketing solutions. Additionally, texting for business enables rapid and direct communication with contacts, clients, and consumers.

Now that you are aware of the importance of SMS marketing for your company, which SMS applications are the best for small businesses? We shall talk about the same in this article.

Now for the exciting part! The top 5 SMS platforms for small companies in 2022 that we’ve found may help you stay in touch with customers while you’re on the road are all easy to use and reasonably priced.

Ring Central

It is much more than just messaging. You may provide omnichannel customer service with the platform, which includes phone, email, and SMS (among other channels), so you can connect with your customers whenever and wherever they are. 

Using RingCentral, you may send an infinite amount of 1,000-character SMS from a single business phone number.

Simple texting

With a clear, user-friendly platform that enables you to switch between one-on-one chats with customers and targeted marketing campaigns, SimpleTexting more than lives up to its name. 

Scheduled messages, auto-responders, and SMS-based direct customer communication are all built-in capabilities. You may get started right away by uploading your current contact list in the meantime. 

With text-based polls, voting, and push notifications, you can have more meaningful messaging interactions with your audience. Link-tracking data can also help you identify the interactions that are successful and those that are ineffective.

EZ texting

A mass texting system with a marketing objective is called EZ Texting. The platform, for instance, enables you to rapidly set up competitions, discount coupons, and other things. 

These types of special offers are fantastic tools for encouraging individuals to sign up for your SMS list as well as for customer retention. In addition, you receive a comprehensive view of how SMS affects customer acquisition thanks to EZTexting’s new analytics and interfaces with email marketing systems.

Twilio

Keep reading even if you came here wanting to find a Twilio substitute. With Twilio, organisations can easily integrate SMS messaging, phone number forwarding, and other features. Just a few businesses that employ it covertly include Uber, Airbnb, and Netflix. 

Even though Twilio is primarily designed for developers, anybody may use it. There are sufficient no-code features for most people with extensive technical knowledge.

MessageDesk

MessageDesk is the best messaging tool for businesses who require a team inbox. It is appropriate for broadcasting to large audiences and for one-on-one communications utilising an 800 number or a 10-digit phone number. You may also SMS your landline or use your current business phone number. 

For businesses and organisations looking to have a conversation with their customers, MessageDesk is a great tool. It’s perfect for SMS marketing campaigns, customer care and support, gathering feedback and reviews, billing reminders, and scheduling notifications.

Constant contact

one of the most popular and quickly expanding email marketing services worldwide. Additionally, it is the most user-friendly and beginner-friendly email marketing solution. 

Your email lists, contacts, email templates, marketing calendar, and other things may all be managed with ease. 

Each account grants you access to limitless email sending, simple tracking and reporting, integrated social media sharing capabilities, a free image library, list segmentation, Facebook advertising integration, and a potent Shopify store eCommerce integration.

SendinBlue

A full SMS and email marketing tool for companies is SendinBlue. They are among the email marketing platforms in Europe that are expanding the quickest. 

The software is very user-friendly and has great capabilities for building stunning, very engaging emails. For those who have never used email marketing before, their straightforward drag and drop email editor is ideal. 

SendinBlue has user-friendly marketing automation features that let you segment consumers, set up processes for automated follow-up emails, and send transactional emails.

HubSpot

It is among the most well-known programmes for email marketing and CRM. 

Their email marketing solution is free to start using and includes several potent automation capabilities that are intended to help you expand your company. 

With the help of their simple drag-and-drop email builder and assortment of themes, you can make a totally unique newsletter that reflects the spirit and colours of your company.

The robust features you’d anticipate from an enterprise-level email marketing platform, like send time optimization, high email deliverability, A/B testing, in-depth performance analytics, marketing automation, drip campaigns, and more, are all included in HubSpot. 

The fact that HubSpot offers an all-in-one marketing platform with email marketing, CRM, automation workflows, sales tools, website builder, operation hub, and more is one of the primary factors that influence small, medium, and corporate clients to select HubSpot.

Omnisend

It is a potent SMS and email marketing service for online stores seeking an omni-channel marketing automation solution. 

They have one of the most liberal free email marketing plans since it has all the essential tools, such pre-built automated workflows, subscriber segmentation, A/B testing, performance reports, and even SMS + online push notifications. 

The majority of other free email marketing programmes have limitations, however Omnisend is certain of the value they provide and includes almost everything in their free plan. You must upgrade to their premium programmes as your contact list expands.

Drip

For bloggers, digital marketers, and those in the eCommerce space, Drip is a potent enterprise email marketing tool. They provide a variety of solutions to make personalisation, sales funnels, and marketing automation simple. 

They provide seamless connection for all well-known website builders, such as WordPress and WooCommerce, with their email software. As a result, adding pop-ups or opt-in signup forms to your website is simple, enabling you to collect more leads. 

Drip’s sophisticated marketing automation capabilities, better email segmenting, split testing features, list groupings, and visual drag-and-drop automation workflow builder set it apart from rivals like Campaign Monitor. With the aid of these tools, you may increase sales by reaching out to specific clients on your email list.

Live chat help, webinars, training in automation, in-depth courses, free guides, and top-notch documentation are all available as support options at Drip.

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