Web chat software is a great way to talk with customers and potential customers in real-time. It also gives you an opportunity…
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Every business has a digital strategy, but not all companies have the right tools to execute on it. An API management solution…
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The service desk is an important part of any organization. It’s where employees go to resolve customer issues and complaints. So it’s…
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Surveys are a crucial part of any market research project. They help you understand your customers better, but they do more than…
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If you’re like most businesses, there are probably a handful of things that could be improved about your software environment. And if…
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Wireframing is a process that helps you visualize the elements of your app, website or any other project before developing them. Wireframing…
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As a designer, you’ve probably been there. You’re staring at a blank piece of paper, trying to figure out how to make…
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Ticketing tools are an essential part of customer support. They allow you to track and monitor your customers. As well as provide…
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If you’ve ever had your email account hacked, you know how important security is. In order to avoid such a situation, Multi…
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Social media has become an important part of our daily lives, but it can be hard to stand out. We’re used to…
